Friday, October 3, 2008

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Job at Total Plc for an Experienced Customer Service Officer

  • Friday, October 3, 2008
  • macpeters123
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  • Jobs at Total Nigeria Plc, Elf Petroleum for Nigerian Graduate Trainees, Total Jobs Nigeria, Careers at Total Nigeria, TotalFinaElf Careers - Jobs in Nigeria, Careers NigeriaTotal Plc is recruiting for a Customer Service Officer.
    Candidate must possess a BSC / HND in any discipline and a Minimum of 2 years work experience. They must possess good communication and interpersonal skills and must be attentive to details.
    Job Description
    • Keep Company's records of transactions with its numerous customers property/promptly and ensure completeness, reliability and accuracy.
    • Provide Customer Service in a professional and excellent manner to promote retention of Company's customers for continued business
    • Attend to all Customers' enquiries, complaints, requests and queries in a prompt and professionally efficient manner
    • Contribute to the development of an encyclopedia of accepted solutions to problems frequently presented by customers at the Service Centre.
    • Serve as a vehicle to obtain customer feedback for the use of the larger Company
    • Participate in providing technical back up concerning customer accounting to the sales force.
    Deadline is ASAP.

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