Tuesday, May 18, 2010
0
Zain Careers | Vacancy Details - Team Lead : Performance & Demand Management
Zain (formerly MTC) is the pioneer of mobile telecommunications in the Middle East and now a major player on the African continent. We began life in 1983 in Kuwait as the region's first mobile operator. Today, we are a leading mobile and data services operator with a commercial presence in 23 Middle Eastern and African countries. Basic Purpose: Management of IT services Business Unit: Zain Nigeria Division: Information Technology Location: Nigeria - Lagos Closing Date: 23-May-2010 Main Duties & Responsibilities: -Assurance of functional quality of solutions in accordance to requirements and expectations -Overall reporting regarding service quality and performance improvement -Definition of IT services and service levels offered / provided to the organization -Management of the service catalogue -Monitoring and management of service levels with regard to capacity, quality, availability and resources -Customer Advocacy -Demand/Capacity Management Qualification & Competencies: Qualifications: * Degree in Computer Science, engineering or related field is required * MBA will be advantage * ITIL Managers Version 2 and V3 foundation certification Work Experience: * Minimum of 10 years working experience in IT. At least 5 years in managerial role in a blue chip company * At least 4 years experience in IT service management using the ITIL standard * At least 3 years working experience in a Telecoms company * Interpersonal skills * Good working knowledge of : * Balance Scorecard * OpenView/I2MP or similar tool Key Departmental Responsibilties: Customer Advocacy Operational demand management Service/Operational level management Service Catalogue Management IT Service Quality Service Improvement programmes IT performance reporting (SLAs/KPIs) Note: you will be required to attach the following: Apply Online Here Search for high paid jobs here |
Other Recommended Posts on
Subscribe to:
Post Comments (Atom)
Popular Posts
-
Abuja Connect is an Internet Service Provider providing broadband wireless access to consumers and businesses in Abuja and its surr...
-
JOB OPPORTUNITY One of Nigeria's leading firms of Chartered Accountants, Revenue, Management and Financial Services Consultant has openi...
-
CHALLENGING CAREER OPPORTUNITIES FOR TRANSACTION OFFICERS Applications are invited from suitably qualified and self-motivated candidates for...
-
Hobark International Limited, a parent company of the Hobark group operating in the oil and gas industry currently seeks the services of a...
-
Avantview Solutions Limited is Recruiting for a Web Designer. We are a growing Nigerian Information Technology Company that makes use of ...
-
Bristow Helicopters is set to recruit for the position of a Cadet Pilot. We aims to provide the safest and most efficient helicopter servic...
-
Unilever Plc is set to Recruits for the position of a Customer Development Administrative Manager Reference No. : 00197862 Job Level: Exp...
-
Total Nigeria Plc is recruiting for the position of a Laboratory Technologist, and has been a partner from the very start in the develo...
-
Visafone Telecom is recruiting for graduate Roles. We are one of the fastest growing mobile operators in Nigeria, urgently requires dyn...
NgRecruiter - Recruitment Portal, Jobs Nigeria, Vacancies Nigeria
Telecommunication Companies in Nigeria Career Website
The 25 Consolidated Banks In Nigeria Career Website
Access Bank Nigeria Career Page | Afribank Nigeria Career Page | Bank PHB Nigeria Career Page
Diamond Nigeria Bank Career Page | Ecobank Nigeria Career Page | ETB Nigeria Career Page
Fidelity Bank Nigeria Career Page | First Bank Nigeria Career Page | FCMB Nigeria Career Page
IBTC Chartered Bank Nigeria Career Page | Intercontinental Bank Nigeria Career Page | Nigeria Int'l Bank (Citibank) Career Page
Oceanic Bank Nigeria Career Page | Spring Bank Nigeria Career Page | Stanbic Bank Nigeria Career Page
Standard Chartered Bank Nigeria Career Page | Sterling Bank Nigeria Career Page | Union Bank Nigeria Career Page
UBA Nigeria Career Page | Unity Bank Nigeria Career Page | Wema Bank Nigeria Career Page
Zenith Bank Nigeria Career Page | Unity Bank Nigeria Career Page | GTBank Nigeria Career Page
Diamond Nigeria Bank Career Page | Ecobank Nigeria Career Page | ETB Nigeria Career Page
Fidelity Bank Nigeria Career Page | First Bank Nigeria Career Page | FCMB Nigeria Career Page
IBTC Chartered Bank Nigeria Career Page | Intercontinental Bank Nigeria Career Page | Nigeria Int'l Bank (Citibank) Career Page
Oceanic Bank Nigeria Career Page | Spring Bank Nigeria Career Page | Stanbic Bank Nigeria Career Page
Standard Chartered Bank Nigeria Career Page | Sterling Bank Nigeria Career Page | Union Bank Nigeria Career Page
UBA Nigeria Career Page | Unity Bank Nigeria Career Page | Wema Bank Nigeria Career Page
Zenith Bank Nigeria Career Page | Unity Bank Nigeria Career Page | GTBank Nigeria Career Page
OIl Company Jobs
Addax Petroleum Nigeria Career Page
| Baker Hughes Nigeria Career Page
| BG Group Nigeria Career Page
Atlas GeoSolutions Nigeria Limited Career Page | Chevron Nigeria Limited Career Page | Conoco Phillips Nigeria Career Page
Guinness Nigeria Career Page | Exxon Mobil Nigeria Career Page | Negris Nigeria Limited
NLNG Nigeria Career Page | NNPC Nigeria Career Page | Oando Plc Nigeria Career Page
PZ Nigeria Career Page | Saipem Eni Nigeria Career Page | Sea Trucks Group Nigeria Career Page
Schlumberger Nigeria Career Page | Statoil Nigeria Career Page | Total Nigeria Plc Career Page
TotalFinaElf Plc Nigeria Career Page | Willbros Group Nigeria Plc Career Page | Worley Parsons Nigeria Career Page | Nigerian Breweries Career Page |  MRS Nigeria Career Page
Atlas GeoSolutions Nigeria Limited Career Page | Chevron Nigeria Limited Career Page | Conoco Phillips Nigeria Career Page
Guinness Nigeria Career Page | Exxon Mobil Nigeria Career Page | Negris Nigeria Limited
NLNG Nigeria Career Page | NNPC Nigeria Career Page | Oando Plc Nigeria Career Page
PZ Nigeria Career Page | Saipem Eni Nigeria Career Page | Sea Trucks Group Nigeria Career Page
Schlumberger Nigeria Career Page | Statoil Nigeria Career Page | Total Nigeria Plc Career Page
TotalFinaElf Plc Nigeria Career Page | Willbros Group Nigeria Plc Career Page | Worley Parsons Nigeria Career Page | Nigerian Breweries Career Page |  MRS Nigeria Career Page
0 Responses to “Zain Careers | Vacancy Details - Team Lead : Performance & Demand Management”
Post a Comment