Sahara (Oil & Gas) Group Vacancy : Graduate IT Desktop Analyst

Sahara Group recruits for the position of a suitable and qualified Graduate IT Desktop Analyst. We nutures businesses in the energy sector. These companies operate essentially within the energy industry and its associated sub-sectors. The Group consists of individuals, who are determined to make a positive impact on the business environment.

We are recruiting to fill the below position:

Job Title: IT Desktop Analyst 

Location: Nigeria

Job Description

• The Role of the Desktop Support Analyst is to maintain and operate computer systems and/or network.
• The duties of a support analyst are wide-ranging and vary widely from one organization to another. The IT Support team is charged with installing, supporting and maintaining desktop computing systems; planning for and responding to service outages and other problems that may arise.

Other duties may include:

• End user education and IT Project implementation
• To perform the job well, the role holder must demonstrate a blend of technical skills in desktop operating systems technologies, system administration and use of Microsoft Office tools

Key Responsibilities

• Provide first level technology support and escalate issues to Tier 2 and 3 support when necessary
• Monitor and evaluate data network infrastructure: Switches, routers, data network devices, network links, GSM boosters, PBX, IP telephones and implement changes as required to improve performance
• Monitor and evaluate voice network infrastructure: IP PBX, IP Phones, VoIP gateways, E1 lines and implement changes as required to improve performance
• Interface with 3rd party service providers
• Provide periodic reporting of IT Support operations

Knowledge/Skills:

• Good Knowledge of windows 2008 Server operating system and Network Infrastructure (Active Directory,Group Policy, DHCP, DNS, File Services, etc.)
• Hardware and software troubleshooting skills
• Good understanding of windows based applications and their interaction with the underlying operating system environment (Registry, System Services, Component application subsystem etc.)
• Dexterity in setting up and managing switches and routers
• Good report writing skills
• Good IT process understanding
• Very good problem solving skills - frequently under various sorts of constraints and stress

Minimum Qualification / Experience

• A Bachelor's degree in the field of Computer Science/Engineering.
• 0 - 3 years qualitative experience in technology deployment or support.
• Certifications will be an added advantage
• Excellent communication skills and interpersonal skill, ability to work virtually, fluency in English as a contract language

Personality Traits:

• Highly analytical, hard-working, Creative, Logical, Organized, Professional conduct, Resourceful,good interpersonal skills

Working Relationships:

• 2nd and 3rd Tier IT Support team
• 3rd party service providers
• Sahara Group staff
• Other Stakeholders

Application Closing Date

Not Specified.

How To Apply

Interested and qualified candidates should:

Click here to apply online