Monday, January 14, 2013

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Etisalat Nigeria Vacancy : Graduate Analyst - IT Support

  • Monday, January 14, 2013
  • macpeters123
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  • Etisalat Nigeria is recruiting for the position of a Graduate Analyst - IT Support. We have a vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

    Etisalat Nigeria is recruiting to fill the below position:

    Job Title: Analyst - IT Support

    Location:
    Port Harcourt,NG

    Job Summary
    Assist in the resolution of first level IT related hardware, software and network issues organization-wide.

    Principal Functions

    • Assist in providing general first level technical support to end users organisation-wide.
    • Assist in resolving issues and attending to service requests in line with agreed SLAs.
    • Interact and consult with internal and external customers to manage customer satisfaction.
    • Assist in developing and maintaining an accurate database of historical information about previous user issues.
    • Collate and prepare appropriate daily, weekly and monthly activity and performance reports for the attention of the Manager, User Support.
    • Perform other duties as assigned by the Manager, User Support
    Educational Requirements
    • First degree or its equivalent in a relevant discipline.
    • Minimum of one (1) year work experience
    Experience,Skills & Competencies
    • Passion for Excellence
    • Integrity
    • Team work
    • Customer Focus

    Method of Application
    Interested and qualified candidates should:
    Click here to apply online
    Note:
     When the page comes up click on New Jobs (Last 7 days),  then click on Analyst - IT Support

    SEARCH FOR HIGH PAID JOBS HERE 

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