Wednesday, September 8, 2010
0
Aviat Networks Recruits : Technical Support Consultant
Aviat Networks is the wireless expert in advanced IP network migration, building the foundation for the 4G/LTE broadband future and enabling wireless transformation around the world. Wireless public and private telecommunications operators need to be able to offer leading edge services and expand into new and emerging markets in order to position themselves for the future. Aviat Networks, a global leader is currently recruiting for the position of Technical Support Consultant - Nigeria Requisition Number: 193047 Division: GNS Location: Nigeria, NG NG Travel Involved: 0-10% Job Type: Full Time Job Level: Experienced (Non-Manager) Education: Associates Degree or Equivalent Skills: Position Summary: Are you looking for an exciting opportunity working for a Global Technology Leader? Aviat Networks is currently seeking the best talent to join us as we continue to lead the telecommunications marketplace. Aviat Networks (formerly Harris Stratex) is the world's largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge; 4G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand and upgrade their voice, data, and video solutions. We currently have an immediate need for a Technical Support Consultant * Provide customer service telephone support to resellers and end users as well as general assistance such as order status, deliver. * Assist customers & resellers in performing telephone and on-site troubleshooting assistance required. * Elevate critical customer service issues to local and TAC management. * Receive miscellaneous sales and R&R orders from resellers/customers and review all order for accuracy and submission to factory. * Maintain database in country customer that includes purchased equipment and service history. * May provide hands-on customer training on installed equipment as required. * Distribute service bulletins and marketing bulletins to customers. * Performs pre-emptive calls and visits and audits dealers/customers support capabilities * Records customer support activities in GCAS database application. * Manages sub-contractor field activities and acts as Tier II. * Improves the service quality by observing service support quality and customer service standards; analyzing quality and customer service problems; identifying trends; recommending system and process improvements. * Ensures the quality of service (QoS) commitments in the Maintenance Level Agreement (MLA) is met. * Responsible for all aspects, including operation, maintenance and training the customer on NetBoss management system. * Schedule and generate daily, weekly, and Monthly reports. * Generate reports on demand. * Fault diagnosis and correlation of alarms; escalation of problems; generating trouble tickets. * Preparation of reports for preventive maintenance as well as network/hop optimization. * Using NetBoss ESI for creating batch files for automatic messaging. * Providing training to the NMC engineers on interpreting alarms and troubleshooting. * Coordination with NetBoss Administrator and Network Planning department for updating the NMS in wake of any expansion of Network * Reports to Service Delivery Manager Requirements * BS Electrical/Electronic/Computer Engineering Degree minimum * 3 - 7 Years of experience as Technical Support Engineer * Good working knowledge of Network Management System and Fault Reporting (FCAPS) * Proven track record in supervision of subcontractors during installation and commissioning of microwave radios Aviat Networks offers a competitive compensation and benefits package. Apply NOW to learn more! EOE/M/F To submit your resume for this job, select how you heard about the job and then click the "Submit Your Resume" button below. How did you hear about this job? Apply Online Here Search for high paid jobs here |
Other Recommended Posts on
Subscribe to:
Post Comments (Atom)
Popular Posts
-
Abuja Connect is an Internet Service Provider providing broadband wireless access to consumers and businesses in Abuja and its surr...
-
JOB OPPORTUNITY One of Nigeria's leading firms of Chartered Accountants, Revenue, Management and Financial Services Consultant has openi...
-
Catholic Relief Services (CRS) , an official agency of the United States Catholic Conference of Bishops for relief and development assista...
-
NNPC/MPN Joint Venture invites applications from qualified persons into our Apprenticeship Program beginning January 2013. The Program i...
-
John Holt , a well-established name in Nigeria is currently recuiting for the position of a Sales Manager. e have been an important partici...
-
Shell companies have been exploring for and producing hydrocarbons for over a century. Today, Exploration & Production (EP ) employs ...
-
J.K. Randle Professional Services Executive recruitment (Oil and Gas)is recruiting for a Senior Accountants Job Title: Senior Joint Ven...
-
PwC is currently set to recruit for the positions of qualified graduates on Assurance - Associate/Senior Associate. We helps organization a...
-
JOBS AT EKO HOSPITAL Established in 1978 as a joint Medical Practice reflecting the style of Teaching Hospital, by the founding joint Chi...
-
Maersk Nigeria Ltd . , is an agent for Maersk Line which is a part of the A.P. Moller-Maersk Group. With a market share of approx 30%, Mae...
NgRecruiter - Recruitment Portal, Jobs Nigeria, Vacancies Nigeria
Telecommunication Companies in Nigeria Career Website
The 25 Consolidated Banks In Nigeria Career Website
Access Bank Nigeria Career Page | Afribank Nigeria Career Page | Bank PHB Nigeria Career Page
Diamond Nigeria Bank Career Page | Ecobank Nigeria Career Page | ETB Nigeria Career Page
Fidelity Bank Nigeria Career Page | First Bank Nigeria Career Page | FCMB Nigeria Career Page
IBTC Chartered Bank Nigeria Career Page | Intercontinental Bank Nigeria Career Page | Nigeria Int'l Bank (Citibank) Career Page
Oceanic Bank Nigeria Career Page | Spring Bank Nigeria Career Page | Stanbic Bank Nigeria Career Page
Standard Chartered Bank Nigeria Career Page | Sterling Bank Nigeria Career Page | Union Bank Nigeria Career Page
UBA Nigeria Career Page | Unity Bank Nigeria Career Page | Wema Bank Nigeria Career Page
Zenith Bank Nigeria Career Page | Unity Bank Nigeria Career Page | GTBank Nigeria Career Page
Diamond Nigeria Bank Career Page | Ecobank Nigeria Career Page | ETB Nigeria Career Page
Fidelity Bank Nigeria Career Page | First Bank Nigeria Career Page | FCMB Nigeria Career Page
IBTC Chartered Bank Nigeria Career Page | Intercontinental Bank Nigeria Career Page | Nigeria Int'l Bank (Citibank) Career Page
Oceanic Bank Nigeria Career Page | Spring Bank Nigeria Career Page | Stanbic Bank Nigeria Career Page
Standard Chartered Bank Nigeria Career Page | Sterling Bank Nigeria Career Page | Union Bank Nigeria Career Page
UBA Nigeria Career Page | Unity Bank Nigeria Career Page | Wema Bank Nigeria Career Page
Zenith Bank Nigeria Career Page | Unity Bank Nigeria Career Page | GTBank Nigeria Career Page
OIl Company Jobs
Addax Petroleum Nigeria Career Page
| Baker Hughes Nigeria Career Page
| BG Group Nigeria Career Page
Atlas GeoSolutions Nigeria Limited Career Page | Chevron Nigeria Limited Career Page | Conoco Phillips Nigeria Career Page
Guinness Nigeria Career Page | Exxon Mobil Nigeria Career Page | Negris Nigeria Limited
NLNG Nigeria Career Page | NNPC Nigeria Career Page | Oando Plc Nigeria Career Page
PZ Nigeria Career Page | Saipem Eni Nigeria Career Page | Sea Trucks Group Nigeria Career Page
Schlumberger Nigeria Career Page | Statoil Nigeria Career Page | Total Nigeria Plc Career Page
TotalFinaElf Plc Nigeria Career Page | Willbros Group Nigeria Plc Career Page | Worley Parsons Nigeria Career Page | Nigerian Breweries Career Page |  MRS Nigeria Career Page
Atlas GeoSolutions Nigeria Limited Career Page | Chevron Nigeria Limited Career Page | Conoco Phillips Nigeria Career Page
Guinness Nigeria Career Page | Exxon Mobil Nigeria Career Page | Negris Nigeria Limited
NLNG Nigeria Career Page | NNPC Nigeria Career Page | Oando Plc Nigeria Career Page
PZ Nigeria Career Page | Saipem Eni Nigeria Career Page | Sea Trucks Group Nigeria Career Page
Schlumberger Nigeria Career Page | Statoil Nigeria Career Page | Total Nigeria Plc Career Page
TotalFinaElf Plc Nigeria Career Page | Willbros Group Nigeria Plc Career Page | Worley Parsons Nigeria Career Page | Nigerian Breweries Career Page |  MRS Nigeria Career Page
0 Responses to “Aviat Networks Recruits : Technical Support Consultant”
Post a Comment